Frequently Asked Questions
WHERE IS SPEECH CONNECTIONS LOCATED?
Speech Connections provides speech therapy at our conveniently located clinic close to the corner of Staples Mill Road and Parham Road. We are close to I95, I64, and I295 in Richmond, Virginia. We are easily accessible from Richmond, Chester, Williamsburg, Tappahannock, Mechanicsville, Ashland, Colonial Heights; and, the counties of Chesterfield, Hanover, Henrico, Goochland, and Louisa.
Since we know you are busy, we offer services in several preschools in the area. You can call us to see if we go to your child’s school.
HOW OFTEN WILL MY CHILD NEED SPEECH THERAPY?
How often a child comes to speech therapy depends on what type of problem he or she is experiencing, as well as how severe the difficulty is. Typically, children come to Speech Connections once or twice a week for individual 45 minute sessions.
HOW DO I KNOW IF MY CHILD HAS A SPEECH OR LANGUAGE DELAY?
Your child may have a speech delay if he/she does not speak as clearly as other children his/her age. You might be concerned that your child has a delay in language development if your child does NOT do the following: Say simple words at 12-15 months, understand words like "no" or "stop" by 18 months of age, talk in short sentences by 3 years of age, or tell a simple story at 4-5 years of age. For more information, call us to schedule a consult or screening. We offer free screening at our clinic location.
WHAT AGES DO YOU SERVE?
We provide services for children from birth to adolescence.
WHAT ARE THE AREAS OF DIFFICULTY THAT WILL BE ASSESSED?
There are several areas that a speech-language pathologist will explore/evaluate:
Phonology (articulation)- the way sounds are spoken, heard and used in words.
Syntax- the grammar used sentence production
Receptive language- understanding of verbal and non-verbal language
Expressive language – how a person communicates their wants and needs. It includes verbal and non-verbal communication skills.
Pragmatic language- these are the social language skills we use in daily interactions with others. It includes what we say, how we say it, our body language and whether it is appropriate to the situation.
Fluency- the ability to speak easily and smoothly.
Feeding and Swallowing – this type of evaluation looks at how your child manages food and liquids to determine if they are meeting the developmental milestones for feeding and swallowing.
WILL MY INSURANCE COMPANY PAY FOR SPEECH THERAPY?
Some insurance plans will cover therapy, while others do not. It is best to call the number on the back of your insurance card and ask about your benefits. Every insurance plan is different, and some plans may reimburse a certain number of visits. We are in-network providers for some Anthem PPO®, Aetna® and Coventry® insurances.
If you would like to submit to an insurance provider for out of network payment, we can provide you with a billing statement with correct procedure and diagnosis codes. Please check with your specific plan to obtain additional information about reimbursement.
HOW AND WHEN DO I MAKE PAYMENT?
We require payment at the time of service. In some instances, we may provide you with invoices to be paid weekly or monthly. These arrangements must be made in advance.
We currently accept cash, check, and credit cards. (MasterCard®, Visa® and Discover®)
WHAT DO I DO IF I JUST DON"T KNOW IF MY CHILD NEEDS AN EVALUATION?
Call us for a complimentary screening. A screening will takes about 15-20 minutes to complete and will tell us if a full speech and language evaluation is needed.